Welcome to the @ORENCIA_US Twitter community brought to you by Bristol-Myers Squibb.

Our intent is to provide information to United States residents who are 18 years or older. The information is NOT intended to be a substitute for medical advice from a licensed healthcare professional. Consult a physician if you have any medical questions or concerns.

The aim of these Community Guidelines is to provide clear and useful information about how to interact with our community. We encourage thoughtful participation, genuine questions, and informed sharing by means of respectful and appropriate posts and comments.

Our community is monitored on a daily basis and our community managers will attempt to address all questions and comments promptly, but there may be delayed responses to comments left after business hours, on weekends, or on major holidays. Some responses may also occur via Direct Message rather than publicly.

We’re here to help and support the community. It is important to respect the rights of individuals using social media to voice their views and opinions, but because we’re part of a regulated industry, we may remove any posts that contain comments that violate Twitter’s Guidelines.

Here’s a few guidelines to keep in mind.

Intended Audience
The content from this handle is intended for U.S. Residents 18+.

Discussing Medicines
Due to pharma regulations, we cannot discuss any specific medications, ours or anyone else’s.

Adverse Event (Side Effects)
Our Twitter handle is not intended for reporting side effects of medications. You may contact us to report side effects by calling us at 800-721-5072 or by contacting the FDA directly at 1-800-FDA-1088 or visiting www.fda.gov/medwatch. If your comment includes a side effect for one of our medications, we may reach out to you privately.

Personal Information
Please be respectful of privacy – don’t include personal, health, or confidential information about yourself, patients, or anyone else on our page. Keep in mind that revealing your relationships with someone (e.g. my sister) could identify them. We may use and store information you share with us, or otherwise provide us voluntarily, for example, when reporting a side effect. Please see the BMS Privacy Policy for more information about how we handle information you share.

Off-Topic Conversations
We’d prefer to keep the conversations associated with this handle continuous and strong, which means we want it to be related and in-line with the topic of the page. Please do not post solicitations or promote third parties product or services. Our community is best served with a discussion that stays on topic and remains relevant.

Maintaining a Tone of Mutual Respect
Do not post vulgar, defamatory, disruptive, spam, offensive, or otherwise inappropriate comments.

Medical Advice
Let’s leave the medical talk for private medical visits. Please do not provide, or request, medical advice on our page. Nothing posted here should be viewed as medical advice.

Third Party Posts or Accounts
Sometimes we retweet or link to third-party content, or follow, reply to, or tag third-party accounts. This does not mean BMS is endorsing the third-party. We share this content only as a convenience for our followers.

Use of Images
A picture is worth a thousand words—except when it belongs to someone else and is copyrighted or trademarked. Please do not post pictures that you do not have the right to post.

Responding to Comments
If you post a comment or question to us, we’ll try our best to respond, but we reserve the right not to. And when we respond, it might be delayed if after hours or on holidays. Also, responding to comments should not be taken as an endorsement of a comment. We do not take responsibility for the comments that you post.

Twitter’s Terms
Please read and understand Twitter’s Terms while you are participating in our community. We are subject to their terms and so are you.

Violating the Community Guidelines
Failure to comply with these community guidelines may result in being blocked and we don’t want to do that.

If you would like to contact Bristol Myers Squibb, please visit https://www.bms.com/about-us/contact-us.html.

427US2003722-01  10/20